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DELIVERY INFORMATION

 

UK Orders

For all U.K. orders under £50 carriage is £3.99. These will be sent out with Royal Mail and is a standard 3-5 working days service.

For all U.K. orders over £50 carriage is FREE. These will be sent out with Royal Mail or DPD and is also a standard 3-5 working day’s service.*

We also offer a U.K. express delivery service which is a flat rate of £7.00. This will be sent with DPD and is a 1-2 working days service (Orders placed prior to 2pm will be despatched the same day) *


Northern Ireland Orders

For all Northern Ireland (BT postcodes) orders under £75 carriage is £4.99. These will be sent out with Royal Mail and is a standard 3-5 working days service.

For all Northern Ireland (BT postcodes) orders over £75 carriage is FREE. These will be sent out with Royal Mail or DPD and is also a standard 3-5 working day’s service.*

We also offer a Northern Ireland express delivery service which is a flat rate of £12.00. This will be sent with DPD and is a 2-3 working days service (Orders placed prior to 2pm will be despatched the same day) *


 Scottish Highland and Islands, Isle of Man and Channel Islands

 (postcodes: FK17-99, G83, HS1-9, IV1-28, IV33-56, IV63, KA27-28, KW1-17, PA20-49, PA60-78, PH15-16, PH18-26, PH30-44, PH49-50, ZE1-3),

Jersey and Guernsey and the Republic of Ireland.

For all orders under £75 carriage is £4.99. These will be sent out with Royal Mail and will be delivered within 7 working days.

For all orders over £75 carriage is FREEThese will be sent out with Royal Mail or DPD and will be delivered within 7 working days.

We also offer an express delivery service which is a flat rate of £10.00. This will be sent with DPD and is a 2-3 working days service (Orders placed prior to 2pm will be despatched the same day) *


Republic of Ireland Orders

For all orders under £100 carriage is £10.00. These will be sent out with Royal Mail and will be delivered within 7 working days.

For all orders over £100 carriage is FREE. These will be sent out with Royal Mail or DPD and will be delivered within 7 working days.

We also offer an express delivery service which is a flat rate of £14.00. This will be sent with DPD and is a 2-3 working days service (Orders placed prior to 2pm will be despatched the same day) *


 International

Please email us for a quote: sales@surprizeshop.co.uk

We use an external courier –DPD. If your order is being sent by DPD because you have asked for express delivery or its value is in excess of around £150 it will be track able and will require a signature. You can give us an alternative delivery address such as work or the golf club if these are manned through the day. You will be contacted by DPD in the morning with an hour slot of the delivery time via text or e-mail (if you give us these details). If you wish to reschedule the delivery at that point or add any delivery instructions (I.e. leave with a neighbour etc.) you can do this easily via the text or e-mail they send you.  DPD are an external company and should you wish to reschedule your delivery or if you have any concerns regarding your delivery DPD will be very happy to help and can be contacted on 08445 560 560 or 0121 275 0500 or by following this link-

http://www.dpd.co.uk/content/how-can-we-help/contact_numbers.jsp

Click here to view a video of DPD's service!

 

FREE CLICK AND COLLECT

We are now able to offer you a Click and Collect service where you can pick up your order 24 hours after it is placed on line from our Hemel Hempstead ladies golf  store. This is open 9am-5pm  Monday to Friday. Simply choose click and collect at the checkout.

 

 

 Exclusions

Service terms may be amended during peak periods.

Delivery times-Royal Mail will delivery with your normal post. DPD will give you an hour slot but deliver between approx 8am and 6pm.

We reserve the right to remove this Free delivery promotion and postal rates  at any time.

Please note that we quote working days when stipulating the delivery timetable which therefore does not include Saturday, Sunday or Public Holidays

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